Privacy Policy

 

Introduction: This Privacy Policy outlines how luxyclinique.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact: For additional questions, more information about our privacy practices, or to file a complaint, please contact us via email at luxyclinique@gmail.com.

Collecting Personal Information: When you visit the Site, we collect information about your device, interactions with the Site, and details necessary for purchase processing. Additional information may be collected if you contact us for customer support. The term "Personal Information" refers to any data about an identifiable individual, as detailed below:

1. Device Information:

   • Purpose: To load the Site accurately and optimize its usage.
   • Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.
   • Disclosure: Shared with our processor Shopify.
   • Information Collected: Version of web browser, IP address, time zone, cookie information, viewed sites/products, search terms, and Site interactions.

2. Purchase and Payment Information:

   • Purpose: To provide products or services, process payments, arrange shipping, and offer information or advertising.
   • Source: Collected directly from you.
   • Disclosure: Shared with our processor Shopify.
   • Information Collected: Name, billing address, shipping address, payment information, email address, and phone number.

3. Customer Support Information:

   • Purpose: To provide customer support.
   • Source: Collected directly from you.

Sharing Personal Information: We share your Personal Information with service providers to fulfill contracts and provide services. For example, we use Shopify to power our online store.

Behavioural Advertising: We use Personal Information for targeted advertising or marketing communications. We use Google Analytics and share information with advertising partners. You can opt-out through relevant platforms such as Facebook, Google, or Bing.

Using Personal Information: We use your Personal Information to provide services, including product sales, payment processing, order fulfillment, and updates on new products, services, and offers.

Lawful Basis (For EEA Residents): Under GDPR, we process personal information based on your consent, contract performance, legal obligations, protection of vital interests, tasks in the public interest, and legitimate interests that do not override your fundamental rights.

Retention: We retain your Personal Information for our records unless you request its erasure.

Automatic Decision-Making: We do not engage in fully automated decision-making with legal or significant effects using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud.

Selling Personal Information (CCPA): We sell Personal Information as defined by the California Consumer Privacy Act of 2018.

Your Rights: If you are an EEA resident, you have rights to access, port, correct, update, or erase your Personal Information. For California residents, the CCPA provides similar rights.

Cookies: We use various cookies (functional, performance, advertising, social media/content) to enhance your browsing experience and improve our services. For detailed information, refer to Shopify’s current list of cookies: Shopify Cookies.

This Privacy Policy is effective as of the last updated date mentioned above. For more details, refer to our [https://luxyclinique.com/pages/refund-policy]

 The duration a cookie remains on your computer or mobile device varies between "persistent" and "session" cookies. Session cookies last until you conclude your browsing session, while persistent cookies endure until they expire or are deleted. The majority of our cookies are persistent and typically expire within 30 minutes to two years from the date of download to your device.

Cookie Control and Management:

Controlling and managing cookies is possible through various methods. It's important to note that removing or blocking cookies may adversely affect your user experience, rendering parts of our website less accessible.

While most browsers automatically accept cookies, you have the option to decide whether to accept them through your browser controls, typically located in the "Tools" or "Preferences" menu. Detailed information on adjusting browser settings or managing, blocking, and filtering cookies can be found in your browser's help file or on sites such as www.allaboutcookies.org.

Furthermore, be aware that blocking cookies may not entirely prevent the sharing of information with third parties, including our advertising partners. To exercise your rights or opt-out of specific information uses by these parties, refer to the instructions in the "Behavioural Advertising" section above.

Do Not Track:

It's essential to understand that, due to a lack of consistent industry standards on responding to "Do Not Track" signals, we do not modify our data collection and usage practices when detecting such signals from your browser.

Changes to Privacy Policy:

This Privacy Policy may undergo updates periodically to reflect changes in practices or for operational, legal, or regulatory reasons.

Complaints:

If you wish to file a complaint, please contact us via email or mail using the details provided under the "Contact" section above. If unsatisfied with our response, you retain the right to lodge your complaint with the relevant data protection authority. Contact your local data protection authority or our supervisory authority [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]